Return Policy

Opened products cannot be returned, and returns must be made at the buyer's expense. All products must remain sealed in their original packaging. Due to the nature of some products, refunds are not accepted. Items that are non-refundable include soaps and any bath essentials such as bath bombs or bath soaks.

Additionally, skincare products, cosmetics, and personal hygiene items are non-returnable. We also do not accept returns on items that have been used or partially consumed. Exceptions may apply in cases where a product is damaged during shipping or there is a manufacturing defect. Customers have 30 days to return products, and returns must be evaluated within 10 days for a decision. Please contact our customer service for further assistance and evaluation on such cases.

Exceptions may apply in cases where a product is damaged during shipping or there is a manufacturing defect. Customers have 30 days to return products, and returns must be evaluated within 10 days for a decision. To initiate such returns, customers should provide photographic evidence of the damage or defect, along with proof of purchase, to our customer service team. Our representatives will guide you through the return process and ensure the issue is resolved promptly. Please note that the approved returns may result in a replacement, refund, or store credit, depending on the nature of the issue and stock availability.

Customers are responsible for reading the ingredient list and performing a patch test to check for skin sensitivity. We are not liable for any personal injury resulting from the use of our products. It is the customer's responsibility to be informed and conduct their own research regarding the products they intend to purchase.

Please note that refunds are not provided for office visits. The first office consultation is priced at $45, while follow-up visits are $35. These fees are exclusive of the cost of any custom-made products, which are billed separately and tailored specifically to the client’s needs. Additionally, any content services, including classes, webinars, online tutorials, or subscription-based content, are non-refundable unless explicitly stated as free of charge. Refunds for digital services will not be provided under any circumstances once access has been granted, regardless of usage. We encourage customers to carefully review the service descriptions, terms, and conditions prior to purchase to ensure they align with your expectations.

For additional inquiries regarding digital services or refunds, please contact our support team for clarification. Exceptions may apply in rare cases of technical issues that render the service inaccessible, in which customers may qualify for support to resolve these issues promptly. These exceptions will require satisfactory evidence of the issue and are evaluated on a case-by-case basis.

This product has not been evaluated by the Food and Drug Administration (FDA) and is not intended to diagnose, treat, cure, or prevent any disease. Moreover, all products containing herbs and metals comply with California Proposition 65 regulations to ensure they do not contain harmful substances.

This product has not been evaluated by the Food and Drug Administration (FDA) and is not intended to diagnose, treat, cure, or prevent any disease. Additionally, all products containing herbs and metals comply with California Proposition 65 regulations to ensure they do not contain harmful substances. Customers are encouraged to consult a healthcare professional before using products, especially those with underlying health conditions or known allergies. Furthermore, all packaging materials are sustainably sourced, aligning with our commitment to eco-friendly practices.